What Our Clients Are Saying
Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing services. With multiple locations, we were looking to streamline and simplify our quality assurance processes. After performing due diligence on other solutions in the marketplace, we decided to move forward with 5thPort to implement their cutting-edge panelist engagement and informed consent solution. Our experience with both the solution and the company has been great.
I highly recommend 5thPort to other organizations in the clinical trial space.
I have had two patients in the last 2 weeks truly be impacted by 5thPort! Both stated how impressed they with our practice and how it was very informative. Prior to seeing the 5thPort videos the patient were very anxious but didn’t feel as scared after watching the videos.
I am so glad to see it helping our patients psychosocially.
Patient Education Needs a Rethink.
Educated patients make all the difference. With 5thPort, consults are shorter, HCPs see more patients while spending less time repeating basic information – leading to higher caregiver satisfaction and improved patient experience scores.
5thPort is a digital patient education solution that delivers:
Deliver treatment-specific and easy-to-understand multimedia education through videos that reflect each patient’s diagnosis, cultural background, language preference (80+ languages), and literacy level.
Digital avatar videos – customized to your team’s voice and style – make it possible to scale high-quality education without the cost or effort of traditional video production.
Already have healthcare videos your team uses for patient education? 5thPort supports that too!
Built-in quizzes and multiple-choice questions not only confirm whether patients truly understand the material but also reinforce what they HAVE learned.
You get real-time insights into comprehension levels, helping care team spot gaps and intervene before they become risks.
5thPort replaces paper forms with digital ones that can be accessed on mobile phone, desktop computer, or tablet, that patients complete at home, before they step into your clinic.
From medical histories to treatment-specific documents, every form can be collected early, improving accuracy, eliminating waiting room bottlenecks, and starting each visit on time.
Implementation is fast, with minimal disruption to staff – and minimal need for ongoing IT support.
5 Steps to a Better Patient Experience!
INFORM
5thPort’s patient education software helps you give every patient the right information before they walk through the door.
With easy-to-follow videos, documents, and interactive tools – even in different languages – patients better understand their diagnosis, treatment options, and what to expect.
What does this mean for you?
Shorter consultations and fewer questions asked.
CONFIRM
By using reinforcement techniques, 5thPort helps healthcare professionals reduce repetitive explanations, while ensuring patients understand their treatment options clearly and confidently.
What does this mean for you?
Help ease HCP burnout while reinforcing patient understanding.
eCONSENT
5thPort allows patients to ask questions, flag sections for further clarification, and provide consent in a traceable digital environment, that can be tracked using our proprietary One Touch Compliance (OTC) Report.
Whether done remotely, in-office or in hybrid settings, the process allows patients to engage without pressure.
What does this mean for you?
Stronger documentation and higher risk mitigation.
ONBOARD
With 5thPort, patients complete forms, consents, and checklists at home, before their visit. That means fewer bottlenecks at check-in, shorter wait times, and a smoother start to care.
What does this mean for you?
Less congestion in the waiting room, and a better experience for patients and staff.
ANALYZE
5thPort tracks and improves on the patient experience: how they engage with the engagement assets provided to them, giving you clear data on what’s working – and what’s not.
Your team can easily adjust materials to improve the patient experience, and stay fully compliant with built-in audit trails like our One Touch Compliance (OTC) Report which documents every action for enhanced risk mitigation.
What does this mean for you?
Better decision-making, more confidence that patients are truly informed.
Contact Us
We would love to hear from you. Schedule a 5thPort Patient Education Software demo, request more information or send a note to our sales team by filling out the form to the left.
Location
5thPort, LLC
131 Continental Drive, Suite 409, Newark, DE 19713
